Contact Us | Worldwide Casino Guide 2026

We work online only, so there is no street address or walk-in office. The team is available Monday to Friday, 9:00 a.m. to 5:00 p.m. Eastern Time. Messages sent outside those hours are read the next business day. Expect a first reply within two business days. Complex requests, such as corrections that need fact-checking, can take up to five. If you have not heard back after that, send a short follow-up. We read everything, but we do not answer every message the same day.

Use this channel for questions about how we review real money online casinos, requests for corrections, and feedback on our Worldwide Casino pages. Tell us the page you are writing about and quote the line in question. If you think a fact is wrong, include a source or screenshot. We check bonus terms, payment details and licence information against what the operator publishes, and we update pages when the facts change. We do not change ratings or rankings on request, but we do fix verifiable mistakes.

Operators and agencies can reach us here for factual updates, such as new payment methods, changed bonus terms or licence changes. Send the details in writing with a supporting document or an official announcement. State clearly what has changed and from which date. We review submissions independently. Sending information does not guarantee a listing, a higher placement or a positive review. Our editorial opinions are not for sale, and we will not accept requests to remove accurate criticism.

Played at a casino we cover and have something to report? Tell us. Useful tips include payout delays, unclear bonus terms, verification problems and support experiences, good or bad. Give dates, the amounts involved and what the operator told you. Do not send passwords, full card numbers or ID scans. We cannot recover funds or act as a go-between with an operator, but your report helps us keep our reviews accurate and may shape future updates.

Can you help me get a withdrawal paid? No. We are an editorial guide, not a casino, and we cannot intervene in account disputes. Contact the operator's support first and keep a record of the exchange. Do you give betting advice? No. Gambling is for adults only and carries real financial risk. Set limits, never chase losses and play only with money you can afford to lose. If gambling stops being fun, call the National Problem Gambling Helpline at 1-800-GAMBLER. Can I submit a guest article? Pitch it through the Editorial channel with a short outline.